Service Offerings

DevOps

EDGE Consulting have been assisting their customers to take new innovations and improvements of user and customer experience into production.

By applying agile and lean principles across the supply chain, EDGE Consulting enhances the speed of delivery of products or services from conception, into production release and customer feedback incorporation.
The benefits of adopting DevOps

  • End customer or user experience is dramatically enhanced
  • Capacity to be innovative is now available
  • Time to value is reduced

DevOps Services

  • Automation
  • Continuous Delivery
  • Continuous Integration
  • Continuous Deployment
  • Continuous Improvement

Rapid Development Continuous Delivery Operations Management Business Agility
Effective release management from development to production

Mechanisms that enables automation of releases as much as possible

Management services for operations and infrastructure to improve efficiency

  • Applications
  • Integration
  • Data Management solutions

EDGE Consulting marries best practice, methodologies and innovative technology – resulting in increased business agility

IT Consulting

Systems Analysis

Are you getting the best return form IT investments? EDGE Evolve Systems Analysis approach can address...
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Systems Implementation

The realization of you development or acquisition requires a reliable partner...
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Systems Testing

Resource requirements should not be a headache– choose EDGE Evolve as preferred supplier of technical resources...
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Edge Consulting Siebel Services

EDGE Consulting is a Siebel CRM service provider, with experience in complex CRM transformation projects.

EDGE Consulting provides services across the Siebel horizontals such as Marketing, Sales and Services, enabling the required modules as well as the expansion there of into the relevant entities such as Accounts, Contracts and Activities to name a few.

EDGE Consulting has expertises in the various Siebel verticals that includes but are not limited to:

  • Telecommunications
  • Manufacturing
  • Healthcare
  • Financials services

Covering the base modules and their relevant operational modules, EDGE Consulting also provides services outside of Siebel such as OCH / UCM (Oracle Customer Hub / Universal Customer master) and EDQ (Enterprise Data Quality)

EDGE Consulting offers a complete CRM solution engagements which includes

  • Strategic Consulting Services
  • Though in-depth needs analysis we assist our customers to understand their current customers experience and offer advice on how to best utilize the Siebel enterprise to reach strategic objectives
  • Building of roadmaps to ensure the enablement of differentiating capabilities
  • Provide Architectural and integration design accommodating and enabling the existing and to-be system landscape roadmap
  • Rapid Implementation of the complete portfolio of Siebel solutions based on tested approaches
  • Enhancements and Upgrades, that ensures the maximum benefit of the current investment, leveraging best practice approach and out of the box capabilities

EDGE Consulting delivers a blend of the following Siebel CRM Services:

  • Project Implementation and Project Management
  • Architectural and Integration design
  • Application Development and – Maintenance
  • Application Operations
  • Support via Managed Services
  • Consulting Services

Edge Consulting assists Siebel communities in the following areas:

  • Project initiation and Planning
  • Business Process and Gap Analysis
  • Design and Prototyping
  • Process Automation and Integration
  • Data Transfer incl. Conversion and Cleansing
  • Server installation and support
  • Application Development and Configuration
  • Release management and Deployment governance
  • System, Integration, Performance, and Load Testing
  • Training strategy and content consulting

As an Oracle Gold Certified partner EDGE Consulting has a proven track record of providing services to the Siebel user community. The table below is a summary of available service areas and services

Software Integration

Billing Systems

EDGE Consulting  provides services to telecommunications operators to assist them in streamlining the billing process...
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